MSP City has a targeted focus on services that offer or support Cybersecurity, branded Voice-Over-Internet (VoIP) and Business Services for MSPs and MSSPs. By narrowing our service offerings, MSPs and MSSPs are able to receive quality services that enrich, expand and complement their current product line.
Increasingly, MSPs and MSSPs are offering VoIP service to their customers to plug this area of revenue leakage. MSP City vendors offer a branded solution that will allow your organization to manage VoIP systems directly without the need to call customer service for support or repair.
Offer your customers a state-of-art hosted IP-PBX system with all the bells and whistles to include advanced call forwarding, call redirect, call recording, call statistics, call detail, ring groups, auto attendant, chat, faxing, conference calling, conference bridge, smartphone app and much more.
If your customer has an existing phone system and only needs phone lines, your organization can offer VoIP lines also known as SIP Trunks
Call Centers, also known as Contact Centers, offer your organization the ability to sell to large organizations with a need for advanced statics, complicated call flows and innovative monitoring options.